Due to the management buyout of the business interests of Australian Portfolio Wines Pty Ltd (APW) by Cellar Link Pty Ltd (Cellar Link) on the 17th February 2009, APW Customer Service is now closed. The business no longer offers any sales or other client services other than accounts receivable and the release of wine, please see the Wine Release Form below. No other services are available nor will any response be provided to any other queries.
All clients that have not transferred their wine to a Cellar Link account by the 30th April 2009 will be invoiced by APW on the 1st May 2009 for storage and insurance from 1st January through to 31st May 2009 at current rates.
As per APW terms and conditions of trade, we hereby notify all clients that storage and insurance, case handling and administration fees are to increase from the 1st June 2009. Clients will be invoiced on this date at these new rates through until 31st December 2009. These fee increases are detailed below:
Australia
AUD $7.00
AUD $10.00
AUD $50.00
United Kingdom
GBP £3.00
GBP £5.00
All prices are inclusive of GST or VAT as applicable.
Obviously APW cannot store clients wine with the same economy of scale as it did previously, given we are no longer in this business. The increase in charges is a reflection of our true costs given these changes. We acknowledge that clients will need to remove their wine, but should they not arrange to do so, these charges will apply.
To have your wines released from the storage facility, please complete the Wine Release Form. Once your request has been submitted you will receive an invoice detailing the release costs and information on how to pay.
To open an account with Cellar Link, please contact them for further details on: Ph: 1300 270 110 (within Australia) / +61 2 8622 5000 (if overseas) Fax: 1300 623 398 / +61 2 8622 5012 (if overseas) Email: transition@cellarlink.com.au Website: www.cellarlink.com.au/collector_services/login.aspx